 |
 |
John visits your website
from a search engine.
For which you’ve already paid for
his click.
John is looking for a certain product and wants to
get a hold of someone right away to get more details. His interest
builds
as he ponders your website. |
 |
 |
John notices the web
callback feature. A live person can help him answer some basic
questions quickly so he can make a decision. John enters his
phone number into the customized ______ form and clicks on connect. |
 |
 |
______ connects to
one of our agents, with your product information on hand, and
initiates first contact. The gap from interest to contact is
now closed. John’s phone rings and our agent answers John’s
questions and closes: |
- If John wants to order the agent fills out the order for
John and gives instructions about fulfillment.
- If John wants more detailed information the agent redirects
to a previously specified specialist.
|
 |
|
|
