1. Will I need any special hardware?
   
   No. One Click to Contact is a hosted solution. We take care of and build the technology to allow your customers to get live responses quickly. All you’ll need to do is place the _________ call back code on your websites pages.
   
   
2. Who will answer the connect requests?
   
   To keep your recurring call costs low we use our own agents, connected within our internal network, to answer call requests. As your first point of contact, they establish an impression of accessibility that instantly impresses your customers and is a big step towards closing that all important sale.
   
   Since every product is unique, we use a structured escalation process to handle more complex questions. This helps your experienced sales people work on qualified leads instead of reciting product features already posted on your website back to customers.
   
   
3. What products can use this service?
   
   Any product that has a website. No matter now complex or simple One Click to Contact gives you the edge of immediate accessibility that any product will benefit from.
   
   
4. How much will it cost?
   
   It costs just $10 to start and every call initiated from your website is billed a low rate of just 5 cents a minute. To keep costs low, we only require our customers to a minimum revenue requirement of just $10 a month.
   
   
5. How long does it take to get setup?
   
   It takes less than 5 minutes to create the callback code to add to your website. And once the Service Definition Form is filled up and verified, we can begin taking web callback requests from people visiting your website.
   
   
6. How do I add this to my website?
   
   After signing up you will receive an email with 5-10 minutes containing your callback form code and detailed instructions about adding the _____________ web callback feature to your website.

Can’t find your question here?
Please visit our support pages for detailed support information: http://www.oneclicktocontact.com/support.shtml

Or you can get in touch with a live person now, just enter the number you want us to call to get in touch with you.